General Support Documents

Common Help Topics

• Retrieving your DomainRocket login or password
• Transferring a domain between DomainRocket accounts
• Avoid domain suspension or recover a suspended domain due to an unverified registrant/owner email address
• Registrant Validation FAQ
• Updating your Whois contact information
• Unable to transfer my domain to (or from) another registrar
• Moving a domain to a separate DomainRocket account
• New ICANN Whois Contact Validation Policy

Recent Questions & Answers

Can I get a refund for a domain that was accidentally renewed?

How do I obtain the auth code needed to transfer my domain?

How do I cancel a domain registration?

How can I know if my domain was suspended because of the ICANN contact verification policies?